Terms & Conditions

Agreement to these terms

These Terms of Use govern your use of atcotowing.com (the "website"), operated by ATCO Towing Services ("ATCO," "we," "us"), a towing and vehicle storage company in Concord, California.

By using the website, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the website.

Website information and towing services

The website gives general information about our services, service area, hours, and rates. It is not a binding quote or contract. Prices, availability, and arrival times depend on the vehicle, location, time of day, traffic, weather, and other conditions. We confirm details when you call or when a tow is dispatched.

Requesting a tow through the website, by phone, or by text does not guarantee service. We may decline or delay a job for safety, legal, or capacity reasons.

Towing, roadside, impound, and storage services are governed by the agreement or invoice for that service, by instructions from law enforcement or motor clubs where they apply, and by California law, including the Vehicle Code. If those terms conflict with these Terms of Use, those terms control for that service.

In an emergency involving injury or danger, call 911 first. Do not rely on the website for emergency help.

Using the website

You may use the website for lawful, personal, or business purposes related to our services. You agree not to:

Submit false information, including false tow requests or claims about a vehicle you are not authorized to act for.
Interfere with the website's operation, security, or servers, or try to access areas you are not allowed to.
Use bots, scrapers, or other automated tools to copy or collect content from the website.
Use the website to harass anyone or to break any law.

Our content. The ATCO name, logo, text, photos, and design of the website belong to ATCO or its licensors. You may not copy, reuse, or distribute them without our written permission, except to share a link to the website.

Other websites. The website may link to sites we do not control, such as maps, review sites, or motor club pages. We are not responsible for their content, policies, or practices.

Disclaimers and limits of liability

No warranties. The website is provided "as is" and "as available." We try to keep it accurate and working, but we do not promise that it will be error-free, uninterrupted, or free of viruses, or that its information is always current.

Limit of liability. To the fullest extent the law allows, ATCO and its owners, employees, and contractors are not liable for any indirect, incidental, or consequential damages arising from your use of the website, such as lost profits or lost data. Our total liability for any claim about the website is limited to $100. These limits apply only to use of the website. They do not limit any rights you have under California law for towing, storage, or other services we perform.

Your responsibility. You agree to cover any losses or legal costs ATCO incurs because you misused the website or broke these terms.

Governing law

These terms are governed by California law. Any dispute about the website will be handled in the state or federal courts located in Contra Costa County, California, unless the law requires otherwise. If any part of these terms is found unenforceable, the rest stays in effect.

Changes to these terms

We may update these terms at any time by posting a new version on this page. Continuing to use the website after a change means you accept the updated terms.

Contact us

Phone: 925-827-1869
Email: info@atcotowing.com
Mail: ATCO Towing Services, 2655 Cloverdale Dr., Concord, CA 94518

Last updated: September 24, 2026